Disclaimers

Third Party Services Disclaimer

Version 1.0Effective: 22/07/2026
Disclaimer regarding third-party providers used by FireVault, including payment, hosting, email, and insurance partners.

1. Purpose

FireVault Ltd uses third-party providers to deliver certain aspects of the Service. This disclaimer sets out the limits of FireVault's responsibility for third-party services.

2. Third-Party Providers

FireVault uses third-party providers including:

  • Payment providers: Stripe (payment processing)
  • Hosting providers: cloud infrastructure providers
  • Email providers: Resend (email delivery)
  • Insurance partners: third-party insurance brokers and providers
  • Analytics providers: Google Analytics
  • Authentication providers: Google OAuth

3. No Responsibility for Third-Party Failures

FireVault is not responsible for failures outside its reasonable control, including:

  • Payment processing errors or delays by payment providers
  • Hosting outages or data loss by infrastructure providers
  • Email delivery failures by email providers
  • Insurance partner service failures or coverage decisions
  • Authentication provider outages

4. Third-Party Terms

Users are subject to the terms and conditions of third-party providers when using their services. FireVault does not control and is not responsible for the terms, practices, or policies of third-party providers.

5. Data Processing by Third Parties

Some third-party providers process personal data on behalf of FireVault or Users. See our Data Processing Agreement and Privacy Policy for information about sub-processors.

6. Insurance Partners

FireVault may introduce Users to insurance partners. See our Insurance Marketplace Disclaimer for specific terms relating to insurance referrals.

7. Limitation of Liability

To the maximum extent permitted by law, FireVault is not liable for:

  • Indirect or consequential losses caused by third-party service failures
  • Loss of data caused by third-party providers
  • Interruption of the Service caused by third-party outages

8. Contact

For questions about third-party services, contact info@fire-vault.co.uk.